Our Core Collection

We partner directly with the same factories that produce for the top luxury brands, then ship straight to you — skipping the wholesale and traditional retail markups that typically add 3–5× to the price along the way. Same materials, same craftsmanship, a fraction of the cost. It's not a sale or a discount — it's the price of skipping the middlemen.

Yes. Every Quince product is designed in-house and made at audited partner factories — many of which manufacture for the world's most established luxury brands. We don't resell or source from third-party marketplaces. Each piece ships directly from the factory to you, with our quality guarantee behind it.

Around the world, at the same factories that produce for established luxury brands. We source Mongolian cashmere from Inner Mongolia, Italian leather from Tuscany, Mulberry silk from China, organic cotton from India, European linen from Belgium and Lithuania, and wool from Australia and New Zealand. Country of origin is listed on every product page.

Usage frequency varies by product type. Deep conditioning treatments are typically used once a week; leave-in treatments can be used more frequently. Follow individual product instructions.

Yes. Haircare products ship free with a 365-day return window. Opened products may have different return conditions.

Conditioner is a rinse-out treatment used after every wash — it smooths the hair cuticle, reduces frizz, and adds moisture for everyday maintenance. A hair mask is a deep-conditioning treatment left on for 5–20 minutes that delivers more concentrated moisture and protein repair — intended for once-weekly or as-needed use, not every wash. Use a hair mask when hair feels dry, brittle, or damaged (heat, color processing, sun exposure). Using a mask every wash can over-soften hair and reduce volume for fine hair types. Quince conditioners are designed for daily use; masks are targeted treatments.

Visit our Help Center at quince.com/faq for shipping, sizing, materials, and returns details. You can also reach our customer support team by chat or email — we respond within one business day.