You may notice multiple pending charges and reversals because wine is processed by our licensed retail partner. Rest assured, these are temporary, and you will be charged the correct amount.

Il est possible que vous constatiez plusieurs débits et annulations en attente, car le vin est traité par notre partenaire distributeur agréé. Soyez sans crainte, ce sont des situations temporaires et le montant exact vous sera facturé.

Styled by Jason Bolden

Styled by Jason Bolden | Quince Canada

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Preorders

Preorder allows you to purchase a product that will soon be in stock. This ensures you receive  the product as soon as it’s available, instead of being added to the waitlist. 

What does preorder mean?

For products that are available for preorder, you will see the Preorder button instead of the Add to Cart button on the detail page. You can begin by clicking on the Preorder button to add the item to your cart.

How do I preorder?

Preorders will take slightly longer to arrive than products that are in stock. Different products have different lead times. Each product detail page indicates the estimated shipping date, and you will see the estimated delivery date during checkout.

When will my preorder item arrive?

Similar to any other shipment, you will be notified via email when your preorder has shipped. You will also see a corresponding update on the Shipment Tracking page.

How will I know when my pre-order item has shipped?

You pay for the preorder item at the time it’s placed, just like any other purchase on Quince.

When do I pay for my preorder item?

Our standard cancellation policy applies to pre-orders as well. Once you place an order, you have a 15-minute window to make changes or cancel. If your order has already been processed, don’t worry—you'll be covered under our Return Policy.

Can I cancel a preorder?

Once you place a preorder, you have a 15-minute window to make changes or cancel.

Can I modify a preorder?

Our standard policy applies.

Can I change my delivery address?

Our standard return policy applies.

Can I return a preordered item?

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Black Italian Leather Handwoven Square Toe Ballet Flat

Vintage Blue Released Hem Bella Stretch Wide Leg Jeans

Black Italian Leather Square Toe Ballet Flat

Stratus Blue 100% Washable Silk Maxi Skirt

Heather Grey Mongolian Cashmere Slouch Sock

Heather Charcoal Mongolian Cashmere Ribbed Beanie

Bold Black 100% Organic Cotton Slub Crewneck Tee

Black Mongolian Cashmere Shrunken Crewneck Sweater

Heather Grey Mongolian Cashmere Ribbed Beanie

Black Mongolian Cashmere Turtleneck Sweater

Stratus Blue 100% Washable Silk Drawstring Wide Leg Pants

Classic White 100% Organic Cotton Poplin Long Sleeve Boyfriend Shirt

Soft White Organic Cotton Micro-Rib Crewneck Tee

Hot Fudge Washable Stretch Silk Long Sleeve Maxi Dress

Clay Red 100% Washable Silk Strapless Midi Dress

True Black 100% Leather Shearling Trim Aviator Jacket

Black/Silver Alyssa European Leather Studded Belt

Varsity Red Mongolian Cashmere Dolman Sleeve Henley Sweater

Matte Black Crafted Leather Cap Toe Lace Up Boot

True Black 100% Leather Collarless Cropped Bubble Hem Jacket

Espresso Brown Alyssa European Leather Studded Skinny Belt

Yellow Gold 14K Gold Lab Grown Diamond Martini Studs - 2ctw

Ruby Red Rio Mini Shoulder Bag

Black with Grey lens Amalfi Polarized Acetate Sunglasses

Espresso with Grey lens Milan Polarized Acetate Sunglasses

Yellow Gold 14K Gold Diamond & Semi-Precious Gemstone Drop Necklace

Silver with Grey lens Monaco Polarized Stainless Steel Sunglasses

True Black 100% Washable Silk Halter Maxi Dress

Rust Brown 100% European Linen Scarf

Black Elodie Handwoven Shoulder Bag