You may notice multiple pending charges and reversals because wine is processed by our licensed retail partner. Rest assured, these are temporary, and you will be charged the correct amount.

Il est possible que vous constatiez plusieurs débits et annulations en attente, car le vin est traité par notre partenaire distributeur agréé. Soyez sans crainte, ce sont des situations temporaires et le montant exact vous sera facturé.

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Styled by Jamie Mizrahi | Quince Canada

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Preorders

Preorder allows you to purchase a product that will soon be in stock. This ensures you receive  the product as soon as it’s available, instead of being added to the waitlist. 

What does preorder mean?

For products that are available for preorder, you will see the Preorder button instead of the Add to Cart button on the detail page. You can begin by clicking on the Preorder button to add the item to your cart.

How do I preorder?

Preorders will take slightly longer to arrive than products that are in stock. Different products have different lead times. Each product detail page indicates the estimated shipping date, and you will see the estimated delivery date during checkout.

When will my preorder item arrive?

Similar to any other shipment, you will be notified via email when your preorder has shipped. You will also see a corresponding update on the Shipment Tracking page.

How will I know when my pre-order item has shipped?

You pay for the preorder item at the time it’s placed, just like any other purchase on Quince.

When do I pay for my preorder item?

Our standard cancellation policy applies to pre-orders as well. Once you place an order, you have a 15-minute window to make changes or cancel. If your order has already been processed, don’t worry—you'll be covered under our Return Policy.

Can I cancel a preorder?

Once you place a preorder, you have a 15-minute window to make changes or cancel.

Can I modify a preorder?

Our standard policy applies.

Can I change my delivery address?

Our standard return policy applies.

Can I return a preordered item?

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Black Italian Leather Handwoven Square Toe Ballet Flat

Black Ultra-Stretch Ponte Wide Leg Pants

Black Ultra-Stretch Ponte Flare Leg Pants

Pale Blue 100% Organic Cotton Oxford Shirt

Black Vivienne Work Tote

Midnight Black Comfort Stretch Trench Coat

White Gold 14K Gold Petite Box Chain Necklace

Porcelain Ivory Pleated Matte Midi Skirt

Black Mongolian Cashmere Oversized Crewneck Sweater

Brandy Calfskin Leather Derby

Black Italian Leather & Eco Knit Heeled Mule

Light Khaki Comfort Stretch Trench Coat

Sand Dune Ultra-Stretch 24/7 Smart Chinos, Athletic Tapered

Black Penelope Small Shoulder Bag

Ivory Mongolian Cashmere V-Neck Sweater

Black 100% Washable Silk Maxi Skirt

White 100% European Linen Relaxed Long Sleeve Shirt

Silver with Grey lens Monaco Polarized Stainless Steel Sunglasses

Black with Grey lens Granada Polarized Acetate Sunglasses

Black 100% Washable Silk Three-Quarter Sleeve Shirt

Black Mongolian Cashmere Cardigan Sweater

White 100% Pima Cotton Luxe Touch Pocket Tee

Black Italian Leather Glove Ballet Flat

Black Washable Stretch Silk V-Neck Cami

Natural Gemma Raffia & Leather Crossbody

White 100% Pima Cotton Luxe Touch Henley

True Navy Mongolian Cashmere Polo Sweater

Heather Grey Mongolian Cashmere Henley Sweater

Bayberry Olive 100% European Linen Drawstring Beach Pants

Chile 100% European Linen Popover Mini Dress