You may notice multiple pending charges and reversals because wine is processed by our licensed retail partner. Rest assured, these are temporary, and you will be charged the correct amount.

Il est possible que vous constatiez plusieurs débits et annulations en attente, car le vin est traité par notre partenaire distributeur agréé. Soyez sans crainte, ce sont des situations temporaires et le montant exact vous sera facturé.

Shades of Fall

Shades of Fall | Quince Canada

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Preorders

Preorder allows you to purchase a product that will soon be in stock. This ensures you receive  the product as soon as it’s available, instead of being added to the waitlist. 

What does preorder mean?

For products that are available for preorder, you will see the Preorder button instead of the Add to Cart button on the detail page. You can begin by clicking on the Preorder button to add the item to your cart.

How do I preorder?

Preorders will take slightly longer to arrive than products that are in stock. Different products have different lead times. Each product detail page indicates the estimated shipping date, and you will see the estimated delivery date during checkout.

When will my preorder item arrive?

Similar to any other shipment, you will be notified via email when your preorder has shipped. You will also see a corresponding update on the Shipment Tracking page.

How will I know when my pre-order item has shipped?

You pay for the preorder item at the time it’s placed, just like any other purchase on Quince.

When do I pay for my preorder item?

Our standard cancellation policy applies to pre-orders as well. Once you place an order, you have a 15-minute window to make changes or cancel. If your order has already been processed, don’t worry—you'll be covered under our Return Policy.

Can I cancel a preorder?

Once you place a preorder, you have a 15-minute window to make changes or cancel.

Can I modify a preorder?

Our standard policy applies.

Can I change my delivery address?

Our standard return policy applies.

Can I return a preordered item?

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A model in a brown coat and red scarf sits behind a child in a red knit beanie and a beige knit sweater.

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A model in a red button-detail sweater over a dark turtleneck pulls the collar up to their chin against a plain wall.

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$75 Cashmere

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Four matte hard-shell suitcases in a dusty rose-brown shade, two stacked and two upright, one with handle extended.

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Four matte reddish-brown suitcases, two stacked on their sides and two upright, one with its handle raised.

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Tan pebbled leather toiletry bag with a silver zipper along its base, resting on a curved marble surface.

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Tan pebbled leather toiletry bag with a silver zipper, resting on a curved marble surface against a neutral wall.

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Three matching beige hard-shell suitcases in graduated sizes, each with black trim and wheels, grouped together.

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Shades of Fall

Stratus Blue 100% Washable Silk Maxi Skirt

Rustica Brown Cotton Cashmere Fitted Ribbed Cardigan

Cognac Sutton Shoulder Bag

Stratus Blue Washable Stretch Silk Blouse

Mahogany Brown Responsible Down Hooded Long Parka

Rich Burgundy Mongolian Cashmere Crewneck Sweater

Chocolate Plum Brown 100% Organic Cotton Cable Crew Cardigan

Stratus Blue 100% Washable Silk Three-Quarter Sleeve Shirt

Coffee Bean Brown Faux Fur Long Coat

Rich Burgundy Mongolian Cashmere Cardigan Sweater

Wine Tasting Red Washable Stretch Silk Split Neck Blouse

Coffee Bean Brown Comfort Stretch Long Trench Coat

Rich Burgundy Mongolian Cashmere Wrap

Stratus Blue Washable Stretch Silk Split Neck Blouse

Chocolate Plum Brown Washable Stretch Silk Blouse

Cabernet Red Draped Matte Cowl Neck Tank

Stratus Blue Washable Stretch Silk Peasant Blouse

Wine Tasting Red 100% Washable Silk Three-Quarter Sleeve Shirt

Chocolate Plum Brown Washable Stretch Silk Peasant Blouse

Coffee Bean Brown Faux Fur Maxi Wrap Coat

Chocolate Plum Brown 100% Organic Cotton Cable Crewneck Sweater

Stratus Blue Washable Stretch Silk Dolman Sleeve Blouse

Wine Tasting Red Long Sleeve Knit Maxi Dress

Olive Lightweight Cotton Cashmere Crew Sweater

Stratus Blue 100% Washable Silk Maxi Slip Dress

Chocolate Plum Brown Washable Stretch Silk Notch Collar Blouse

Espresso Ultra-Stretch Ponte Wide Leg Pants

Coffee Bean Brown Hooded Faux Fur Jacket

Olive Lightweight Cotton Cashmere Link-Stitch Dolman Sweater

Espresso Ultra-Stretch Ponte Flare Leg Pants