You may notice multiple pending charges and reversals because wine is processed by our licensed retail partner. Rest assured, these are temporary, and you will be charged the correct amount.

Il est possible que vous constatiez plusieurs débits et annulations en attente, car le vin est traité par notre partenaire distributeur agréé. Soyez sans crainte, ce sont des situations temporaires et le montant exact vous sera facturé.

Winter Cashmere

Winter Cashmere | Quince Canada

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Preorders

Preorder allows you to purchase a product that will soon be in stock. This ensures you receive  the product as soon as it’s available, instead of being added to the waitlist. 

What does preorder mean?

For products that are available for preorder, you will see the Preorder button instead of the Add to Cart button on the detail page. You can begin by clicking on the Preorder button to add the item to your cart.

How do I preorder?

Preorders will take slightly longer to arrive than products that are in stock. Different products have different lead times. Each product detail page indicates the estimated shipping date, and you will see the estimated delivery date during checkout.

When will my preorder item arrive?

Similar to any other shipment, you will be notified via email when your preorder has shipped. You will also see a corresponding update on the Shipment Tracking page.

How will I know when my pre-order item has shipped?

You pay for the preorder item at the time it’s placed, just like any other purchase on Quince.

When do I pay for my preorder item?

Our standard cancellation policy applies to pre-orders as well. Once you place an order, you have a 15-minute window to make changes or cancel. If your order has already been processed, don’t worry—you'll be covered under our Return Policy.

Can I cancel a preorder?

Once you place a preorder, you have a 15-minute window to make changes or cancel.

Can I modify a preorder?

Our standard policy applies.

Can I change my delivery address?

Our standard return policy applies.

Can I return a preordered item?

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Four matte hard-shell suitcases in a dusty rose-brown shade, two stacked and two upright, one with handle extended.

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Tan pebbled leather toiletry bag with a silver zipper along its base, resting on a curved marble surface.

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Winter Cashmere

Varsity Red Mongolian Cashmere Cardigan Sweater

Heather Grey Mongolian Cashmere Crewneck Sweater

Coulis Red Mongolian Cashmere Oversized Crewneck Sweater

Rich Burgundy Mongolian Cashmere V-Neck Sweater

Varsity Red Mongolian Cashmere Shrunken Cable Crewneck Sweater

Teak Mongolian Cashmere Fisherman Crewneck Sweater

Heather Charcoal Mongolian Cashmere Straight Leg Pants

Heather Charcoal Wool Cashmere Cocoon Coat

Mocha Brown Wool Cashmere Classic Single-Breasted Coat

Brown Mongolian Cashmere Midi Skirt

Caramel Wool Cashmere Overcoat

Coulis Red Mongolian Cashmere Crewneck Sweater

Teak Mongolian Cashmere Full-Zip Hoodie

Moss Mongolian Cashmere Polo Sweater

Minimal Pink Washable Cashmere Fisherman Tunic Sweater

Ivory Washable Cashmere Beanie

Faded Denim Washable Cashmere Fisherman Tunic Sweater

True Navy Washable Cashmere Fisherman Tunic Sweater

Heather Grey Washable Cashmere Crewneck Sweater

Varsity Red Washable Cashmere Crewneck Sweater

Oatmeal Washable Cashmere Crewneck Sweater

Rich Burgundy Washable Cashmere Jogger

Rich Burgundy Washable Cashmere Jogger

True Navy Washable Cashmere Jogger

Varsity Red Washable Cashmere Beanie

Varsity Red Mongolian Cashmere Ribbed Beanie

Varsity Red Mongolian Cashmere Scarf

True Navy Mongolian Cashmere Gloves

Teak Cable Knit Cashmere Throw

Persimmon Mongolian Cashmere Throw