You may notice multiple pending charges and reversals because wine is processed by our licensed retail partner. Rest assured, these are temporary, and you will be charged the correct amount.

Il est possible que vous constatiez plusieurs débits et annulations en attente, car le vin est traité par notre partenaire distributeur agréé. Soyez sans crainte, ce sont des situations temporaires et le montant exact vous sera facturé.

ACCESSORIES

ACCESSORIES | Quince Canada

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Preorders

Preorder allows you to purchase a product that will soon be in stock. This ensures you receive  the product as soon as it’s available, instead of being added to the waitlist. 

What does preorder mean?

For products that are available for preorder, you will see the Preorder button instead of the Add to Cart button on the detail page. You can begin by clicking on the Preorder button to add the item to your cart.

How do I preorder?

Preorders will take slightly longer to arrive than products that are in stock. Different products have different lead times. Each product detail page indicates the estimated shipping date, and you will see the estimated delivery date during checkout.

When will my preorder item arrive?

Similar to any other shipment, you will be notified via email when your preorder has shipped. You will also see a corresponding update on the Shipment Tracking page.

How will I know when my pre-order item has shipped?

You pay for the preorder item at the time it’s placed, just like any other purchase on Quince.

When do I pay for my preorder item?

Our standard cancellation policy applies to pre-orders as well. Once you place an order, you have a 15-minute window to make changes or cancel. If your order has already been processed, don’t worry—you'll be covered under our Return Policy.

Can I cancel a preorder?

Once you place a preorder, you have a 15-minute window to make changes or cancel.

Can I modify a preorder?

Our standard policy applies.

Can I change my delivery address?

Our standard return policy applies.

Can I return a preordered item?

Preorder Modal

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Four matte hard-shell suitcases in a dusty rose-brown shade, two stacked and two upright, one with handle extended.

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Four matte reddish-brown suitcases, two stacked on their sides and two upright, one with its handle raised.

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Tan pebbled leather toiletry bag with a silver zipper along its base, resting on a curved marble surface.

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ACCESSORIES

White Turkish Cotton Bath Mat Bundle

Mineral Turkish Cotton Bath Mat Bundle

Silver Turkish Cotton Bath Mat Bundle

Black Australian Shearling Scuff Slipper

Light Grey Australian Shearling Scuff Slipper

Pecan Australian Shearling Scuff Slipper

Natural 100% New Zealand Wool Dryer Balls

White 100% Mulberry 22-Momme Silk Pillowcase

Ivory 100% Mulberry 22-Momme Silk Pillowcase

Champagne 100% Mulberry 22-Momme Silk Pillowcase

Soft Pink Mulberry Silk Beauty Sleep Mask

Black 100% Washable Silk Scrunchies

Black/Ivory/Toasted Almond 100% Washable Silk Skinny Scrunchies

Oatmeal Mongolian Cashmere Robe

Ivory Mongolian Cashmere Robe

Black Mongolian Cashmere Robe

Heather Grey Mongolian Cashmere Robe

White Turkish Cotton Terry Robe

Birch Turkish Cotton Terry Robe

Sage Turkish Cotton Terry Robe

White Lightweight Organic Turkish Waffle Robe

Silver Lightweight Organic Turkish Waffle Robe

Grey Lightweight Organic Turkish Waffle Robe

Pecan Australian Shearling Moccasin Slipper

Black Australian Shearling Moccasin Slipper

Tan Australian Shearling Moccasin Slipper