You may notice multiple pending charges and reversals because wine is processed by our licensed retail partner. Rest assured, these are temporary, and you will be charged the correct amount.

Il est possible que vous constatiez plusieurs débits et annulations en attente, car le vin est traité par notre partenaire distributeur agréé. Soyez sans crainte, ce sont des situations temporaires et le montant exact vous sera facturé.

Birthday Gifts

Birthday Gifts | Quince Canada

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Preorders

Preorder allows you to purchase a product that will soon be in stock. This ensures you receive  the product as soon as it’s available, instead of being added to the waitlist. 

What does preorder mean?

For products that are available for preorder, you will see the Preorder button instead of the Add to Cart button on the detail page. You can begin by clicking on the Preorder button to add the item to your cart.

How do I preorder?

Preorders will take slightly longer to arrive than products that are in stock. Different products have different lead times. Each product detail page indicates the estimated shipping date, and you will see the estimated delivery date during checkout.

When will my preorder item arrive?

Similar to any other shipment, you will be notified via email when your preorder has shipped. You will also see a corresponding update on the Shipment Tracking page.

How will I know when my pre-order item has shipped?

You pay for the preorder item at the time it’s placed, just like any other purchase on Quince.

When do I pay for my preorder item?

Our standard cancellation policy applies to pre-orders as well. Once you place an order, you have a 15-minute window to make changes or cancel. If your order has already been processed, don’t worry—you'll be covered under our Return Policy.

Can I cancel a preorder?

Once you place a preorder, you have a 15-minute window to make changes or cancel.

Can I modify a preorder?

Our standard policy applies.

Can I change my delivery address?

Our standard return policy applies.

Can I return a preordered item?

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A model in a brown coat and red scarf sits behind a child in a red knit beanie and a beige knit sweater.

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Four matte hard-shell suitcases in a dusty rose-brown shade, two stacked and two upright, one with handle extended.

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Four matte reddish-brown suitcases, two stacked on their sides and two upright, one with its handle raised.

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Tan pebbled leather toiletry bag with a silver zipper along its base, resting on a curved marble surface.

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Birthday Gifts

Heather Storm Blue Mongolian Cashmere Crewneck Sweater

Heather Brown 100% Organic Cotton Boyfriend Crew Sweater

White Gold 14K Gold Lab Grown Diamond Statement Oval Studs - 6ctw

E-Gift Card

Terracotta European Linen Sheet Set

Cognac Sloane Handwoven Mini Shoulder Bag

Colorful Hearts 100% Organic Cotton Long Sleeve and Pant Pajama Set

Heather Charcoal Boys Wool Cashmere Peacoat

Passion Pink Mongolian Cashmere Crewneck Sweater

Blush Rose 100% Organic Cotton Gauze Dress

Yellow Gold 14K Gold Lab Grown Diamond Statement Pear Studs - 6ctw

E-Gift Card

Charcoal European Linen Sheet Set

Black Romy Handwoven Satchel

Red Holiday Plaid 100% Organic Cotton Long Sleeve and Pant Pajama Set

Dried Herb Organic Cotton Stretch Corduroy Skirt

Heather Grey Mongolian Cashmere Crewneck Sweater

Platinum Lab Grown Diamond Round Six Prong Knife Edge Engagement Ring - 2ct

E-Gift Card

Ivory Ruched Faux Fur Throw

Cognac Quinn Sling Bag

Little Dinos 100% Organic Cotton Long Sleeve and Pant Pajama Set

Confetti Floral Bamboo Short Sleeve Flutter Twirl Dress

Black Mongolian Cashmere Crewneck Sweater

White Gold Lab Grown Diamond Round Six Prong Knife Edge Engagement Ring - 2ct

E-Gift Card

Espresso European Linen Sheet Set

Merlot Romy Handwoven Satchel

Polar Bears 100% Organic Cotton Long Sleeve and Pant Pajama Set

Purple Poppy Garden Organic Cotton Skater Dress